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Author: fbrault

$40,000 with a $500 Investment for Dermapure
  • Case Study

$40,000 with a $500 Investment for Dermapure

$500 Spent on Live Chat Services $40k Additional Revenues 103 Leads 79:1 ROI Overview With...

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How we Constantly Generate an Average of 64 Leads per Month for Health Fitness Clubs Without Paying for Ads
  • Case Study

How we Constantly Generate an Average of 64 Leads per Month for Health Fitness Clubs Without Paying for Ads

We continuously try to drive home the fact that instant messaging conversations are one of...

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Why Customer-Centricity is Key to Competitive Advantage
  • Competitive Advantage

Why Customer-Centricity is Key to Competitive Advantage

I was recently reading Simon Sinek’s book Start With Why when it hit me; while conversational marketing...

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How Hotels Can Increase  Direct Bookings and Avoid  Paying 20-25% Fees to OTA’s like Expedia
  • Case Study

How Hotels Can Increase
Direct Bookings and Avoid
Paying 20-25% Fees to OTA’s like Expedia

Let me set something straight right off the bat. You can’t fully prevent your customers...

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Live Chat Management:  To Outsource Or Not To Outsource
  • Outsourcing

Live Chat Management:
To Outsource Or Not To Outsource

Outsourcing any part of your business is a big decision that comes with its advantages...

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