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24/7 Live Chat Management Service

We help you increase your profitability by generating leads and sales and improve customer experience through human conversational marketing.

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Great companies, big or small, turn to us for outsourcing their live chat and delivering results.
Our mission

Help businesses grow by building meaningful relationships with their customers

We’re passionate about solving problems through creative communications.

Why 24/7?

37% of leads or sales occur outside of regular business hours. Prevent these from falling into the cracks by providing instant and human support at all times.

Make it personal

Customers are 2X more likely to convert when offers are customized to their intent. Send behaviour-based offers your customers based on their needs and interests to get higher quality leads.

Facebook Messenger integration

Our new Facebook Messenger integration connects you with your customers on Facebook and opens a new communication channel for your business while keeping you open and available at any time.

Quality over quantity

Creating quality conversations that lead to more sales, more leads and positive customer experience is our only goal. Our quality assurance team reviews conversations frequently to make adjustments to our strategy.

Fully-managed

Our dedicated team will execute a personalized strategy established with your marketing team to ensure quality standards and goal achievement. Your success is our success!

Trained and certified

All of our agents are rigorously hand-picked, trained and tested to ensure the highest quality service.

How we work

How we create an amazing service

We learn everything there is to know about your business

We do extensive research about your company to understand it. From your brand personality to your products and services, we leave nothing unknown for our agents.

We send you leads, close the sale and provide the best customer experience

If you want more sales on your website, we’ll be your closer. Want more leads? We’ll automatically send them your way with a detailed summary. Want the best customer support there is? Our agents are human, empathic, well-researched and English natives.

We assign a team of live agents to your website

Be available when your competition isn’t. There will always be an agent available 24/7 to answer your visitors’ questions. No waiting time, regardless of the volume.

We review performance, constantly

An account manager will be assigned to you to review performance, give suggestions and make adjustments every month.

Testimonials

What they have to say

We’re humbled to be working with such a great variety of clients that range from early stage startups to Fortune 500 companies.

Read Client Reviews

Convert more visitors into

quality leads & buyers

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Our Ambassadors

We are human-centric individuals who love to work together

Take your career to the next level. Apply to our team and let’s see what we can accomplish together.

Join our team