We Really Care, Virtually

Digital Customer
Experience with
a Human Touch

More Customer Satisfaction
 

Online Conversation is here to stay

Consumers use Messaging apps increasingly to communicate, be it for personal or for business purposes.
For them, Live Chat is the familiar way to interact and have their questions answered without having to phone or email.



Human
Interaction


People would prefer interacting with a Human to get advices and resolve problems, more than browsing through your website and FAQ




Online
Experience


44% of online consumers say that having questions answered by a live person while in the middle of an online experience is one of the most important features a Website can offer




Customer Satisfaction


Live Chat creates more customer satisfaction (73%) than emails (61%) and phone (44%)




Conversation Generation


Serving the new generations; they have come to expect this kind of online presence and instant gratification



We help your customer do what they came to do on your website


CrowdChat Manage your Website's Live Chat & other Online Conversations so you don't have to. You will receive the Leads & Sales and, of course, the Hard Questions, we will manage the rest.

24/7 Managed Live Chat
Facebook Pages & Messenger
Online Forms & Customer Service Emails
 

They Visit & want to Talk...
If you don’t take care of them, someone else will

It might as well be us... for you !

Crowdchat was a great addition to our customer service. Our $500 monthly investment generated $40,000 in additional sales, so 80 times our initial investment.

- Marilyne Gagné
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91%

Customer Satisfaction

200

Visitors-to-Lead

35%

Chat-to-Lead

35000+

Conversations to date