We help you increase your profitability by generating leads and sales and improve customer experience through human conversational marketing. We’re passionate about solving problems through creative communications. 37% of leads or sales occur outside of regular business hours. Prevent these from falling into the cracks by providing instant and human support at all times. Customers are 2X more likely to convert when offers are customized to their intent. Send behaviour-based offers your customers based on their needs and interests to get higher quality leads. Our new Facebook Messenger integration connects you with your customers on Facebook and opens a new communication channel for your business while keeping you open and available at any time. Creating quality conversations that lead to more sales, more leads and positive customer experience is our only goal. Our quality assurance team reviews conversations frequently to make adjustments to our strategy. Our dedicated team will execute a personalized strategy established with your marketing team to ensure quality standards and goal achievement. Your success is our success! All of our agents are rigorously hand-picked, trained and tested to ensure the highest quality service. We’re humbled to be working with such a great variety of clients that range from early stage startups to Fortune 500 companies. “The level of customer service their live agents bring to the table is off the charts both in English and French. My clients really appreciate being able to chat live and being answered instantly.The team at CrowdChat really listens to our needs. Their detail-oriented research of information to respond rapidly and adequately to clients is remarkable and improves customer experience on our websites significantly.” “The level of customer service their live agents bring to the table is off the charts both in English and French. The management team is always giving me a great experience and constantly adjusts to my every need. My clients really appreciate being able to chat live and being answered instantly.” “CrowdChat was a great addition to our customer service experience. Our initial $500 investment generated $40,000 in sales after the first month… 80 times what we invested initially. Numbers speak for themselves.” Take your career to the next level. Apply to our team and let’s see what we can accomplish together.
24/7 Live Chat Management Service
Great companies, big or small, turn to us for outsourcing their live chat and delivering results.
Our mission
Help businesses grow by building meaningful relationships with their customers
Why 24/7?
Make it personal
Facebook Messenger integration
Quality over quantity
Fully-managed
Trained and certified
How we work
How we create an amazing service
Testimonials
What they have to say
Read Client Reviews
Robin Lemieux
Destination Sherbrooke
Francis Desjardins
Clinique GO
Maryline Gagné
Dermapure
Our Ambassadors
We are human-centric individuals who love to work together
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