After a second digital live messaging partnership with CrowdChat, my colleague Robin Poulin-Lemieux and I are very satisfied with the effectiveness and quality of the service provided by their team.
CrowdChat listens to our needs. Their flexibility and their ability to find solutions for improvement rapidly were greatly appreciated. Their detail-oriented research of information to respond rapidly and adequately to clients is remarkable and improves customer experience on our websites significantly.
Furthermore, our exchanges are constructive and allow us to refine our digital strategies and motivations.