Human Live Chat Management Services For Leads & Sales

Our brilliant & resourceful agents help you convert more prospects into customers through a 24/7 human live chat presence

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Great companies, big or small, turn to us for outsourcing their live chat and delivering results.

$40,000 with a $500 Investment for Dermapure.

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100 to 120 leads per month for Monaco Compensation Lawyers.

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How It Works

We learn everything there is to know about your business

We do extensive research about your company to understand it. From your brand personality to your products and services, we leave nothing unknown for our agents.

We assign a team of live agents to your website

Be available when your competition isn’t. There will always be an agent available 24/7 to answer your visitors’ questions. No waiting time, regardless of the volume.

We send you leads, close the sale or provide the best customer experience

If you want more sales on your website, we’ll be your closer. Want more leads? We’ll automatically send them your way with a detailed summary. Want the best customer support there is? Our agents are human, empathic, well-researched and English natives.

We review and improve performance, constantly

An account manager will be assigned to you to review performance, give suggestions and make adjustments once per month.

Who Uses CrowdChat?

Digital Marketing Agencies

… love us because we increase conversion rates of their client’s campaigns and make their campaigns even more successful.

Service-type Businesses

…love us because we send leads through any CRM and average a 37.5% chat to lead conversion rate.

eCommerce

…love us because we can help convert visitors on high-intent pages like products, cart and checkout.

320k

Conversations To Date

Satisfied Clients

32%

Of Conversations Turn Into a Lead

Testimonials

What our clients have to say

We’re humbled to be working with such a great variety of clients that range from early stage startups to Fortune 500 companies.

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“The level of customer service their live agents bring to the table is off the charts both in English and French. My clients really appreciate being able to chat live and being answered instantly.The team at CrowdChat really listens to our needs. Their detail-oriented research of information to respond rapidly and adequately to clients is remarkable and improves customer experience on our websites significantly.”

Robin Lemieux

Destination Sherbrooke

December 2018

“The level of customer service their live agents bring to the table is off the charts both in English and French. The management team is always giving me a great experience and constantly adjusts to my every need. My clients really appreciate being able to chat live and being answered instantly.”

Francis Desjardins

Clinique GO

January 2019

“CrowdChat was a great addition to our customer service experience. Our initial $500 investment generated $40,000 in sales after the first month… 80 times what we invested initially. Numbers speak for themselves.”

Maryline Gagné

Dermapure

July 2017

Convert more prospects into quality customers

Plans start as low as $3 per chat for a 24/7 presence, no matter your chat volume.

Talk to Sales

Live Chat Management: To Outsource Or Not To Outsource

5 months ago

case study

How Hotels Can Increase Direct Bookings and Avoid Paying 20-25% Fees to OTA’s like Expedia