Chatbot Building and Strategy

January 31, 2023 2023-05-24 13:38
CHATBOT BUILDING & STRATEGY

Let's Leverage Chatbot
and Human Collaboration

man on phone smiling chatbot

How Our Bot-Building & Management Service Works

Learning to build great bots & optimal chat marketing strategies takes time, energy & a lot of experience. That’s why our team of in-house experts helps hundreds of companies just like yours to build bots and optimize the strategy behind them.

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1. Research & Discovery

We’ll first start by researching your business, your audience and we’ll identify their problems, pains, challenges and desired end-result.
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2. Strategy & Bot Building

People expect different things at every stage of the customer journey. That’s why we build & strategize bot “playbooks” to engage them the right way, at whatever stage they might be. Drift highly-targeted audience segmenting allows us to be very precise and personal in our strategies.
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3. Optimize, Grow, Repeat.

From there, we manage the account completely. We’ll optimize our strategies, build additional playbooks for pages or campaigns you might be running and train your team.

Straightforward Pricing

Starting at $1000 per month

FAQs

Haven't got your answer?
Chat with us!

What chatbot software do you use?

We mainly use LiveChat Inc. and Chatbot.com. They are, in our humble opinion, the best chat software on the market for b2b businesses.

What is the Human collaboration?
There will always be a human behind your chatbot. If the chatbot cannot answer, the agent will take over and they will take care of the conversation. This way, we make sure to create the perfect synergy.
How are you going to be able to know everything about my business and correctly answer every questions?

Good question.

We won’t pretend we’ll be able to know every little detail there is to know about your business the first day. However, we will assign you a dedicated team that will build a knowledge base and train our agents for a whole month so they can be ready to answer anything that comes their way.

And the best thing is, like good wine, we only get better with age. We use AI to learn the best answers to give in every possible situation. When we don’t know the answer, we’ll transfer it to you and add it to our knowledge base so we can handle that question in the future.

Do you offer 24/7 service?

Yes. We only offer 24/7 service. We want to be available on your customer’s time, not ours.

Imagine how your customer will feel when they they are greeted and taken care of, at any time of the day, or even night.

Customer experience is key to brand success nowadays.

How much does it costs?

We offer plans just like your phone’s data plan, meaning that you get a fixed amount of conversations for a specific price.

No surprises. Plans starts at 1000$/month. Talk to a sales representative to get access to our live chat staffing plans.

We can't wait to meet you!

Let's Talk

Contact us